Welcome to the InsideOut Escape Room website (“the site”, “we”, “our”). We are committed to protecting your personal information and operate in compliance with the Israeli Privacy Protection Law and Amendment 13, effective August 14, 2025.
- Booking details: name, phone, email, booked game, date, time, number of participants.
- Contact forms: details submitted via “Contact” or “Price Request” forms (including WhatsApp).
- Technical data: IP address, browser type, device data, usage statistics collected via Google Analytics, Google Tag Manager, and Meta (Facebook) Pixel.
- System messages: automatic booking confirmations sent by email and WhatsApp.
- Managing and processing escape room bookings and confirmations.
- Responding to inquiries and price requests.
- Improving website performance and user experience.
- Complying with legal and regulatory obligations.
We do not send marketing newsletters or spam. Communication is strictly limited to booking confirmations and user inquiries.
Video and Audio Recording in the Escape Room Facility
During your stay at the InsideOut escape room facility, video and audio recordings are made through cameras and microphones operating in the rooms and public areas for the purpose of running the games, ensuring participant safety, and managing the overall gameplay experience.
These recordings are not used for advertising, marketing, or long-term storage purposes, but solely for real-time monitoring of the game’s progress, providing hints, and supporting participants during the experience.
The recordings are stored for a limited period of up to 7 days, as required for operational and management purposes, after which they are securely deleted or destroyed.
Access to the recorded materials is restricted to authorized managers only, who are bound by strict confidentiality obligations.
When you visit the site, cookies may be placed on your computer or device. Cookies are small text files stored in your browser that allow the site to recognize your device on return visits, save preferences, and improve your browsing experience.
We use cookies and third-party tracking tools such as Google Analytics, Google Tag Manager, and Meta (Facebook) Pixel to analyze visitor traffic, improve site performance, and measure advertising effectiveness. Cookies may be first-party (set by the site) or third-party (set by external services).
Managing Cookies:
- You may configure your browser settings to allow, block, or delete certain types of cookies.
- You can delete cookies stored on your device at any time.
- Blocking some cookies may limit functionality or reduce your user experience on the site.
- You may choose to block only third-party cookies while allowing essential site cookies.
Please note that blocking certain cookies may prevent the use of some features or services on this site or on other websites.
Credit card payments are processed via an external secure provider (Takbull / CAL). We do not store or process your payment card details on our servers. All transactions comply with PCI DSS standards.
Personal data is stored only as long as necessary for providing services (e.g., booking management) or as required by law (e.g., invoices). Afterwards, data will be deleted or anonymized.
We use secure HTTPS connections and reasonable technical measures to protect your data from unauthorized access or misuse. However, no system can be guaranteed completely secure.
We do not sell or share your personal information with third parties, except when required by law or when necessary to operate services (such as hosting or WhatsApp messaging providers). All service providers are contractually obligated to protect your privacy.
- Right to access personal information stored about you.
- Right to request correction or deletion of inaccurate or unnecessary data.
- Right to object to certain types of data processing.
To exercise these rights, please contact us at: [email protected].
Our services are not directed at children under 13. If we become aware that we collected information from a child without parental consent, we will promptly delete it.
We have appointed a privacy contact person for inquiries. You can reach us at [email protected]. Based on our activity, we are not required to appoint a formal Data Protection Officer (DPO).
This Privacy Policy may be updated occasionally to reflect regulatory or technological changes. The latest update date is shown at the top of the page.